Apply design thinking processes to drive innovation in the workplace.

Are you interested in creating innovative solutions to help employers transform their culture, improve employee retention, motivation, and productivity? Healthy, happy work environments lead to more productive, motivated staff. By learning and applying design thinking skills you will create unique solutions that foster employee happiness, creativity, and success. Be part of helping Haworth make the workplace somewhere employees want to stay and grow.

Free Coaching Session

Delta is offering a free 1 hour professional career coaching session (valued at $250). Availability for these sessions is limited, so be quick! Enquire Now

The Project

We spend a large part of our lives working and the environment in which we work has a very real impact on our mood, health and general wellbeing. More than ever, companies need to promote happy environments to retain staff. Happy employees are going to perform better and be more productive.

The goal of this project is to understand how the application of design thinking processes - research, creativity and ideation, synthesis and empathy - can drive valuable and transformational innovation in the workplace. Incorporating insight into the mind, the body and nature, you will design a product or experience which promotes a happy and healthy workplace. You will work as a team to deliver an outcome for the office of the future. No idea is too big or too small.

Ideal for people interested in:

  • Design (Experience, Industrial, Interior)
  • Future of work
  • User Experience
  • Health & Wellness
  • Workplace Strategy/Transformation
Project fundamentals
$2200 (incl gst)
Money back guarantee*
21 June 2016 - 26 July 2016
  • 6 weeks
  • 10 hours per week
$2200 (incl gst)
Money back guarantee*
  • 3 Live workshops in Ultimo, 3 Online workshops
  • 10 hours per week over 6 weeks as follows:
    - 6 hours self-guided learning and project work online
    - 3 hour weekly team meet-ups (facilitated by project sponsor)
    - 1 hour weekly check-ins by your project sponsor to keep you on track
  • Professional coaching sessions during the entire journey
    - Gallup™ StrengthsFinder access and guided coaching to bring out your best
    - Dispositional coaching based on your development areas
  • Access to all of your self-guided learning one week before workshops start
  • * Have a great experience or you will be fully refunded
Project Schedule
Indicative structure only. Subject to change.

The Delta Difference

No assignments. Just real projects
One-on-one professional coaching
Learn quick. New skills in 6 weeks
The best curated content
Learn skills employers want
Skills certified by an employer
Get industry exposure
Build up your portfolio
Design a Happier Workplace
It's great to be learning for our project - it's even better learning and applying new knowledge in day-to-day life experiences. Delta makes you a more confident person.
Create a happier workplace
Great job providing this unique experience for college grads, it was well catered for all along the way - the process was progressed with care, encouragement, open communication, team embrace and many other facets of support. Everything went right - just great.

Skills You'll learn


Wellness is an active process of becoming aware of and making choices toward a healthier and more fulfilling life. Wellness includes physical, mental and social factors.

Behavioural outcome

You will demonstrate your understanding of wellness through the ability to bring information and insight about one or more wellness themes to solving problems.

Future of Work

The future of work refers to the trends that are expected to drive changes in the work space, such as, new technologies, automation, new workflows and new industries.

Behavioural outcome

You will demonstrate an understanding of the future of work by incorporating your knowledge of the likely trends and changes in the workplace to enhance the design of your project solution.

User Journey Mapping

A user journey tells the story of a user's interactions with a product or service. It details their interactions across both physical and digital touchpoints and captures what they're thinking/feeling/doing at each stage of their journey. Having a user journey map allows you to build empathy for the user and allows you identify opportunities to improve the overall user experience.

Behavioural outcome

You will demonstrate skill in user journey mapping by producing a detailed user journey map describing the various interactions a user has with a product/service

Primary Research

Primary research is first-hand research, carried out to answer specific issues or questions. It can involve questionnaires, surveys or interviews with individuals or small groups. Note: research refers to diligent and systematic inquiry or investigation into a subject in order to discover facts or principles.

Behavioural outcome

You will demonstrate primary research techniques including: problem identification, questionnaire or survey construction, carrying out research interviews, presenting your research with data visualisation, communicating research results and embedding actionable insights toward solving problems.

Secondary Research

Secondary research is the summary, collation and/or synthesis of existing research . Note: research refers to diligent and systematic inquiry or investigation into a subject in order to discover facts or principles.

Behavioural outcome

You will demonstrate skill in secondary research through secondary research techniques: including identifying, critical review, collation and contextualising of existing research. You will also demonstrate an ability to communicate the results and embed actionable insights towards solving problems.


Synthesis is the process of bringing together separate elements or components of a problem in order to form a coherent whole.

Behavioural outcome

You will demonstrate skill in synthesis through contextualising research, ideas and data in order to form a coherent solution to a problem. You will understand how to interpret data to reach a hypothesis, choose a focus area and create context.

Creativity & Ideation

Creativity and ideation are the processes of generating ideas, insights and solutions that are contextual to a brief, scenario or problem.

Behavioural outcome

You will demonstrate competency in ideation through generating ideas that are contextual to a problem. You will demonstrate creativity in the ideation process by approaching the problem from varying perspectives and using information from various sources to drive your ideation approach.


Feasibility refers to the ability to complete a project successfully, analysing and assessing financial, legal, technical, market, scheduling and other factors. A feasibility analysis allows the positive and negative factors and the practicality of a solution to be considered before work begins on developing the product or service.

Behavioural outcome

You will demonstrate skill in feasibility by applying the measures of practicality to a solution idea. You will explore options regarding the financial, legal, technical, market needs and scheduling factors of your proposed solution.


Good presentation and public speaking skills are key to many influential roles in today's business world. Effective presentations are made up of a variety of elements. You have to know what your audience wants, and balance that with what you need to tell them. You need to prepare interesting, engaging content. You must be confident, engaging and charismatic in presenting the material, you have to know how to manage your environment successfully, and you need to make sure that your message has maximum impact.

Behavioural outcome

You will demonstrate skill in presenting by demonstrating audience engagement and captivation with your content, controlling the environment while you present your ideas clearly and confidently, ensuring that the key message reaches the audience.


Empathy is the capacity to understand or feel what another being is experiencing from within the other being's frame of reference, i.e. the capacity to place oneself in another’s position.

Behavioural outcome

You will demonstrate a capacity for empathy by demonstrating understanding of the experience of another person and translating this to meeting the needs of different users.

Dispositional Skills

Our fully accredited coaches will sit with you to identify your strengths and focus on an area of development you can work on during the course of the project. Our coaches will give you the best chance of success by setting a personalised action plan you can follow. Regular coaching catchups help ensure you’re on target.

Dispositional skills to choose from:

  • Communication
  • Collaboration
  • Leadership
  • Empathy
  • Mindfulness


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About the Company

Haworth is a global leader in the design and manufacturing of office furniture and organic workspaces. Serving markets in more than 120 countries, Haworth combine workplace knowledge and their global capabilities to create high-performance environments that support truly successful organisations.

Their vision is to lead the world in creating effective, attractive and adaptable workspaces that are also sustainable. Haworth are dedicated to providing products and services that benefit their customers and communities, their business partners around the world, and their members. Haworth operate ethically, and have a high regard for honesty and integrity within the workplace.

Their products create freedom, enhance productivity and increase the level of satisfaction at work. Haworth strongly believe that exceptional quality melded with beautiful design has the power to enhance great organisations.